Culture Shaping Updates
Promoting accountability through fun, recognition
In August, the Culture Team in the Office of Human Resources (OHR) promoted the University Value “Acting with Integrity and Personal Accountability” with a variety of tools and activities.
The Culture Team created an Accountability Tip Sheet with ideas for questions, meeting starters and activities around the value. The tip sheet can be used by teams or individuals.
The team also distributed Accountability Ladder certificates to each member of OHR. Staff members could then give one of the certificates to another staff member who demonstrated accountability. The cards featured the Accountability Ladder and a place to write why the card was being given. This is a simple way to show appreciation to colleagues and helps all involved move up the Mood Elevator!
Another fun activity that the Culture Team organized was an “Accountability Ladder Golf” tournament. The rungs of the ladder golf game were labeled with the phrases from the top 3 rungs of the Accountability Ladder – “get on with it,” “find solutions,” and “own it.” All of the tournament participants had a great time, and the champions were crowned at OHR’s Staff Appreciation event.
Senior leadership in OHR also supported this initiative by sending out several messages to staff about what Accountability means to them and different ways to be more Accountable.
Now scheduling unfreezing retreats for Winter
By October 15, the core culture transformation team will be scheduling all unfreezing retreats for January 1- March 25. For information about planning and scheduling a retreat, visit the Unfreezing section of the Excellence to Eminence web site.
Open culture shaping retreats are scheduled through December
To advance our culture shaping efforts, we’re hosting "Culture Shaping and Life Effectiveness” training through December. These two-day, interactive retreats are for faculty and staff who are not scheduled to attend an unfreezing retreat with their department or unit. Dates available include October 18-19; November 4-5; November 30-December 1; and December 6-7. A commitment to attend both consecutive days of the retreat is necessary. Register online.
What Success Looks Like
Resilience: Haiti Empowerment Project quickly changes focus to respond to earthquake
When a 7.0 magnitude earthquake hit Haiti last January, Terri Teal Bucci's first thought was to hop on a plane.
Bucci, an education professor at Ohio State's Mansfield campus, has long-standing relationships on the island nation, built during five years of work on teaching projects.
"Our first inclination was to go down and do what we could," she says.
Instead, she asked her Haitian colleagues how she could help meet their needs.
In March, Bucci returned to the island with Ohio volunteers. At the request of tent community leaders, they helped set up three schools in Croix-des-Bouquets, a rural area a few miles away from Port-au-Prince where former city dwellers settled after the earthquake destroyed their homes.
Culture Action Team (CAT) Updates
- Several new and enhanced communication vehicles will launch in October. Pursuing Eminence has a new design, and is now sent to every faculty and staff member who has attended an unfreezing retreat. A new column in onCampus allows faculty and staff to hear senior leaders talk about what the values mean to them, and how they are seeing stronger results by living our values. A new blog on the Excellence to Eminence web site offers a place for faculty and staff to share ideas for living our values, recognize those who are living our values, and offer suggestions for improving Ohio State’s culture.
- October 26, the Communications CAT will host a meeting for core communicators across campus who have attended an unfreezing retreat. The meeting is designed to generate and share ideas for integrating culture messaging into existing communications, and share best practices for leveraging communications to drive culture transformation.
- The group will reconvene in October, and will spend much of this year reinforcing and identifying ways to support our expectations for Performance Management across the university. As a reminder, it is expected that all regular staff be engaged in a coaching and feedback relationship with their manager/supervisor by July 1, 2011. This relationship should support the employee’s development and growth, along with the university’s mission and goals. In collaboration with consultants from the Office of Human Resources, the HR CAT will identify the best ways to support units in their movement toward meeting this expectation while identifying potential challenges and opportunities for improvement.
New leadership announced
Gail B. Marsh will begin leading the Measurement Culture Action Team. She replaces Chris Culley, senior vice president and general counsel. We are enormously grateful that Julie Carpenter-Hubin will continue to provide operational support.
As the senior associate vice president and chief strategy officer for The Ohio State University Medical Center, Marsh oversees all planning and business development for the $1.5 billion dollar enterprise including the Health Science Colleges, OSU College of Medicine, six-hospital Health System and the 900 physician group practice.
Currently serving as the Medical Center’s Chief Strategy Officer, she is leading efforts across all mission areas of research, education and patient care to position the organization for the future. She directed the original Medical Center facility expansion plan, long range financial plan, IT plan and HR Plan. Marsh is instrumental in both securing and maintaining the medical center’s positive bond rating and high performance across all key result areas.
Marsh serves on numerous boards including the Chair of the Board of Governors for Medflight of Ohio. As a leader and a mentor, Marsh recently initiated the Women’s Leadership Connection at OSU Medical Center to foster growth and leadership for women at the medical center. Membership in this group quickly reached 75 women leaders and its early success will have lasting impact far into the future for women and the strength of the organization.
Thank you to Chris for his excellent leadership of the Measurement Culture Action Team; his contributions helped develop a strong foundation for measuring the benefits of Ohio State’s culture transformation efforts.
Reinforcement & Recognition
The CAT reconvened in September and set its direction for the coming year. Recognition efforts will be coordinated under the Dot the i umbrella, and the team will focus on reviewing existing University recognition programs to identify ways to incorporate the values into selection criteria. To support leaders in implementing recognition programs within their college/unit, plans are underway for a new recognition tool kit; the tool kit will be housed on the Excellence to Eminence web site.
To advance reinforcement efforts, the CAT will partner with key groups such as the Culture Strategists to research and implement best practices.
- 330 faculty and staff participated in 13 retreats.
Total to date:
- We have hosted 158 retreats with 3,943 participants since June 16, 2008.
- 52 unfreezing retreats are planned for October 1-December 30. This is an expected, estimated additional 1,300 faculty and staff (25 participants/ retreat).