We all know that there are certain safety precautions to take when lifting heavy objects. Those tips also apply to moving Ohio State from Excellence to Eminence; after all, transforming a culture also takes a lot of heavy lifting.
What can telephone customer service representatives tell us about transforming our culture at Ohio State?
A new study of 29 customer service representatives who handled incoming customer phone calls shows just how important it is for employees to start th
Values: Openness and Trust,
By Carole Anderson, Dean - College of Dentistry
Throughout the last five years as dean of the College of Dentistry, I’ve learned valuable lessons about change.
Openness and Trust
By Provost Joseph Alutto
Among the issues that will shape the future of our institution is accountability.
By Dyan Ellinger, From the Office of Human Resources Culture Strategy Team
Even though it might not feel like it outside, spring has officially started! Spring is an opportunity to spring