Excellence to Eminence

Resources

Supporting High Performance

Content provided by Anne Massaro

To achieve eminence, we must create a high-performance culture; high performance leads to even greater results. As individual results increase, so do team results. When we combine the collective increase, Ohio State is positioned to achieve preeminence.

Everyone has a role in supporting high performance. Individuals should focus on improving current skills and learning new skills to increase individual results. Supervisors should focus on developing individual’s talents and increasing team results. Ways to do this include clearly defining performance expectations, connecting employees with the information and resources they need to do their jobs, and actively engaging employees in development opportunities.

Click on the links below for information about how to support a high-performance culture. You’ll find information and resources around values-based hiring and performance management, and links to development opportunities.

Activities and Tools

• Engage the team in change: Engage your team to help improve a team performance metric. Present the improvement you're seeking, and ask the team to read this excerpt from Chip and Dan Heath’s book, Switch. Ask them come to a meeting with ideas to shape the environment in a way that will enable high performance.
• Culture retreats: In these two-day interactive sessions, faculty and staff learn about behaviors that will increase individual and organizational success, learn a common model and language from which to operate, and gain greater understanding of themselves and each other.
• Office of Human Resources Leadership and Learning: Professional development and other learning opportunities.
• Reinforcement ideas: Use these meeting starters to reinforce specific values and concepts.
• Your Plan For Health: Resources and information to help you be at your best.
• Values-focused interview questions: Use these interview questions to assess whether an individual is committed to our institutional values.

Values-based Performance Management

• Performance Management tools: Resources for both managers and employees to strengthen the performance management process. Tools include policy information, tip sheets, discussion guides, and templates.
• Additional Templates: Use these templates and examples for guidance in determining which format is most appropriate, and when writing performance plans and performance reviews.
  • Performance Plan Templates: OCIO Performance Plan Template 
  • Performance Plan Examples: Office Administrative Staff, Food Service Worker
  • Performance Review Samples: Systems Staff, Animal Handler
• Additional Performance Management Resources
  • Staff performance in the College of Arts and Sciences: See how one college is taking a comprehensive approach that includes training, resources and templates.
  • OCIO: Cascading organizational performance objectives to individual performance plans.
  • OCIO: Manager’s guide to fiscal year end performance reviews