Ohio State Calling
Information for applicants
Ohio State Calling accepts applications for employment quarterly. E-mail firstname.lastname@example.org for specific deadlines and requirements.
Prospective callers are required to complete three probationary, paid training sessions. Completion of these sessions and hiring after training is based on prospective caller performance and participation in training.
Each training session is dedicated to a different aspect of calling. The first training focuses on learning about the university and gaining the knowledge base needed to converse with alumni. The second training focuses on learning the computer program used to make calls. The third training is a review and is a chance to focus on conversation skills. After the third training, trainees should feel comfortable with the program and ready to call on their own.
New employees must complete the appropriate Ohio State paperwork prior to training and calling. This paperwork is available for download here. Student workers also are required to be familiar with the Ohio Ethics Law and Related Statuses and the OSHA Hazard Communication Standard Training prior to beginning work at Ohio State Calling.
The call center operates Sunday from 12:30 to 4:30 p.m. and 5:30 to 9:30 p.m.; Monday through Thursday from 5:30 to 9:30 p.m.; and Friday from 4:30 to 8:30 p.m. Callers are required to work three regular shifts for a total of 12 hours per week, though more hours can be arranged. Starting pay is $9 per hour, with possible raises based on quarterly evaluations.