The Ohio State University Alumni Association

Ohio State email address transition

Ohio State is on an important journey to provide all faculty, students, staff and alumni with the tools and resources to effectively communicate in a mobile and secure way. By coming together under the single, widely available Outlook application for email, the university is able to more confidently secure your information, guard university data and protect the email environment. This transition must occur by October 29, 2020.

Alumni who still use their Ohio State email have three options:
  1. Use the Web-based login on your computer or the free Outlook app on your mobile device to access email.
  2. Forward your email to another email account.
  3. Request that your Ohio State email account be closed.

Options 1 and 2 require you to have or create a BuckeyePass (Duo) account. BuckeyePass (Duo) is a multifactor authentication service that helps protect your account. We have consulted with faculty, staff and students who have already transitioned and they have shared that, if you download the Outlook application as instructed, you will not see the Duo login prompt every time you access your email or Office 365 applications. Duo login is aligned to when you change your name.# password (about every 180 days).

Follow the self-service guide below to transition your account to Outlook and BuckeyePass (Duo).

You must complete each mandatory step in order to continue using your BuckeyeMail account.

Email transition guide

Visit to register your account. If you already have Duo, proceed to step 2.

For laptops and desktops:

For laptops and desktops, you can access email using Outlook Web Access.

For tablets and mobile devices:

For laptops and desktops:

For tablets and mobile devices:

Sync contacts on your mobile device. If you're an Apple Watch user, don’t forget to add the Outlook watch app.

Learn more about how to sync your Outlook calendar.

Having trouble?

If you need assistance with email, contact the IT Service Desk for support:

Additional resources